FAQ

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FAQ

Q1. Is there a warranty?

A: Our electric vehicles comes with 1 year warranty for motor, controller, battery and other important parts. Any damage incurred by improper usage/ negligence would not be covered by the warranty.

Q2. Can I have a sample/ place a trial order?

A: Sure. Samples are available for you to check quality.

Q3. What’s the delivery time?

A: Generally, it takes 15 to 30 days to finish an order. Exact delivery time would be confirmed by further communication.

Q4. Can I order different models to be one container?

A: Sure, different models can be fixed into one container.

Q5. Can I put my own LOGO on the products?

A: Yes. You can put your own LOGO on the products and also for the packing.

Q6. Will you deliver the right goods as ordered? How can I trust you?

A: Surely you will receive the goods as confirmed. We are looking for long term business instead of one time business. What we expect is mutual trust and double wins.


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